6 Steps.

Yes, we are unconventional, creative nerds.
Nevertheless we are said to use a structured and communicative mode of operation!

1. Analysis

We would like to understand you, who you are, what your goals are and especially, what your clients like about your business. Knowing what your clients don´t like about is also sometimes useful! We therefore listen very carefully to what our clients have to say. Together with our clients, we create effective communication, come up with solutions and formulate ambitious targets. We learn from our clients every day of the week and we reckon that our clients also learn a lot from us.


  • Situation Analysis
  • Benchmarking
  • Competitor Analysis
  • Defining target

2. Planning

We have big plans for your business. We therefore ensure that you know exactly what deliverables you can expect from us and which timelines are involved. We believe that a strategic approach is the the most successful when fulfilling our clients´ wishes and requirements. Consideration of our clients´ customers, the digital consumers, is a given.  Using this approach, we make sure that we provide you with the solution that was arranged at the beginning of the planning process.


  • Project Planning
  • Conception and Strategy
  • Wireframing
  • Progress Meetings
  • Project Sign-Off

3. Design

Goal-oriented webdesign is an important factor in the positioning and differentiation of a product offering in the digital marketplace. You don´t want to simply say something to your customers or clients, you want them to view your business as a successful, self-confident organisation. We ensure that our designs speak for themselves and as they, a pictures says more than a thousand words. 


  • Art Direction
  • Brand Development
  • Creative Conceptual Work
  • Screen and Interface Design
  • Photographic Service

4. Technology

We appreciate the fact that you really don´t want to hear about Javascript, PHP,  Ruby, Java or XML. Our technical guys are happy to look after this ( they really enjoy it! ) on your behalf to ensure that your goals are reached with a minimum of fuss. We employ open source solutions in areas such as Content Management and E-Commerce to ensure that you and your customers are provided with a system that is viable in the long term. 


  • Usage Analysis
  • Klickstream and Heatmap Tracking
  • Search Engine Optimisation
  • Metrics Analysis

5. Optimisation

In order to be in a position to judge the effectiveness of your system and then develop options to improve the effectiveness of the said system, we carry out a detailed analysis of your vistor behavious patterns. As part of the optimisation process, we also evaluate your rankings in search engines and on socal media platforms. Our optimisation process results in improved communication, higher conversion rates and lower bounce rates. 


  • User Analysis
  • Klickstream and Heatmap Tracking
  • Search Engine Optimisation
  • Metrics Analysi

6. Support

Our support service means that you can sit back and relax. Our support team will look after your system 24 / 7. The scope of this service includes server management, the correction of errors in operating systems, optimisation of content and hardware while keeping you informed about the measures being employed. Our customised support packages provide you with exactly the services that you require to ensure that your system operates smoothly. 


  • Telephone / Email Support
  • Issue Tracking Ticket System
  • Server and System Maintenance
  • Optimisation and Correction